Shipping policy

Last updated: September 13, 2026

Every Cariño July treasure deserves a thoughtful journey home. We carefully package each order so your pieces arrive safely and beautifully.

Processing Times

Orders are typically processed and shipped within 5-10 business days of purchase.

Because Cariño July is a small, independently operated shop, processing times may occasionally be longer during launches, Sunday Drops, holidays, or periods of unusually high order volume.

If we anticipate a significant delay, we'll do our best to let you know.

Shipping

Cariño July currently ships within the United States, including:

All 50 states
Alaska
Hawaii
APO/FPO addresses

Orders are shipped via USPS, and tracking information will be provided once your order has shipped.

We use flat-rate shipping, with free shipping on orders of $150 or more.

Your tracking information will be sent to the email address provided at checkout.

Shipping Insurance

We insure shipments when appropriate to help protect your treasure during its journey.

Once an order has been accepted by USPS, delivery is subject to the carrier's handling and delivery timelines.

Lost or Delayed Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, or if your package appears to be delayed or lost, please contact USPS first using the tracking information provided.

If you need assistance initiating a claim, we're happy to help.

Please contact us at hello@carinojuly.com if you're having trouble resolving an issue with your shipment.

Damaged Packages

We package each treasure carefully, but occasionally a package may be damaged during transit.

If your order arrives damaged, please contact us within 48 hours of delivery.

Email hello@carinojuly.com with the subject line:

Damaged Order

Please include:

Your order number
Photos of the damaged treasure
Photos of the packaging
Photos of the shipping box, including any visible damage

Please keep all original packaging and shipping materials until we've had an opportunity to review the situation.

We'll work with you to determine the best resolution.

Incorrect Shipping Addresses

Please review your shipping information carefully before completing your order.

If you notice an incorrect address before your order has shipped, contact us as soon as possible. We'll do our best to update or cancel the order.

Once an order has shipped, we may be unable to change or redirect the package.

Additional shipping costs resulting from an incorrect or incomplete address may be the responsibility of the customer.

Returned or Undeliverable Packages

If a package is returned to Cariño July because of an incorrect address, an incomplete address, or failure to claim the package, we'll contact you to determine the next steps.

Additional shipping charges may apply before the order can be shipped again.

Holiday Shipping

During holidays, launches, and particularly busy shopping periods, processing and delivery times may be longer than usual.

We will publish recommended order-by dates for major holidays whenever possible.

Please remember that carrier delivery estimates are not guarantees.

International Shipping

At this time, Cariño July ships within the United States only, including Alaska, Hawaii, and APO/FPO addresses.

We're hoping to expand our shipping options in the future.

A Note About Your Treasure

Every piece that leaves the Cariño July Cabinet is packaged with care.

We use keepsake-inspired packaging whenever possible, including tissue, ribbon, story cards, and other little details designed to make opening your order feel like discovering something special.

Because many of our treasures are vintage, antique, or previously owned, please remember that each piece has lived a life before finding its way to you.

A little history is nothing to hide. It's something worth keeping.